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Commerce systems we don’t just build — we run one.

Online ordering, self-serve kiosks, Square-integrated payments, SMS loyalty — we operate this exact stack in our own restaurant platform on Devon Avenue, taking real orders and real money every day. That’s the standard your build gets. Fixed scope. Fixed price. You own everything on handoff.

Commerce is where software meets money — and excuses end.

An e-commerce or point-of-sale system is judged by one unforgiving standard: every order correct, every payment accounted for, every failure handled honestly. A checkout that double-charges, a kiosk that freezes at rush, a promotion a channel won’t honor — each one costs money and trust at the same time. We engineer for that standard because we live under it ourselves.

Our own platform handles online ordering, a self-serve kiosk, Square-integrated payments, first-party delivery dispatch, and SMS loyalty — in production, daily, in Chicago. When a payment fails mid-order on our system, the customer is refunded automatically and told the truth. That failure-path discipline — idempotent payments, honest error states, reconciled ledgers — is the core of what we sell.

We build custom commerce where it earns its keep and integrate proven platforms where it doesn’t: Square and Toast for POS, headless Shopify where a storefront fits, custom ordering where your margins demand owning the channel. The full services breakdown covers the engagement models.

What a commerce build includes.

01

Online ordering & storefronts

Custom ordering platforms and headless Shopify builds — fast, honest checkouts that convert on a phone.

02

POS integration

Square and Toast integration done properly: catalog sync, order routing, kitchen visibility, and reconciled payments.

03

Self-serve kiosks

Customer-facing kiosk software on commodity hardware — rush-tested UI, offline resilience, and remote recovery.

04

Loyalty & SMS marketing

Points, promotions, and SMS engagement built the compliant way — our own loyalty platform runs live at street level.

05

Payments & refund integrity

Idempotent payment flows, automatic refunds on failure, and ledgers that reconcile to the cent.

06

Delivery & fulfillment

First-party delivery dispatch, honest fee display, and kitchen-side order visibility — the operational glue most builds forget.

How we run a commerce project.

Related: web application development · AI integration. Based in Chicago? See software development in Chicago.

We run what we sell.

Live in production

Our own commerce stack on Devon Ave

Online ordering, kiosk, Square payments, delivery dispatch, and SMS loyalty — our own platform, taking real orders in Chicago every day.

Read the Devon Ave story →
Our own product

ChaatPass — SMS loyalty, live

Our loyalty platform runs real customer engagement daily — points, rewards, and SMS on one stack, battle-tested in a real business.

Visit chaatpass.com ↗

Common questions.

Do you build on Shopify or fully custom?

Whichever your economics justify. Headless Shopify is excellent for product storefronts; custom ordering wins when third-party commissions or platform limits are eating your margin — restaurants are the classic case. We price both paths in the proposal so the decision is yours, with numbers.

Can you integrate with our existing Square or Toast POS?

Yes — deeply. Catalog sync, online-order routing into kitchen workflows, loyalty hooks, and payment reconciliation. We run Square integration in our own production platform daily, so we know where the platform’s real edges are, not just what the docs claim.

How do you handle payment failures and refunds?

By designing the failure path first. Payments are idempotent, dispatch or fulfillment failures trigger automatic refunds, and the customer is told the truth immediately. Our own platform runs exactly this pattern in production — it is not theoretical.

Can you build self-order kiosks?

Yes. Our own kiosk runs on commodity Android touchscreen hardware in daily service. Kiosk work is mostly edge cases — rush-hour UI, network drops, stuck sessions, remote recovery — and that operational scar tissue is what you are hiring.

Do you handle delivery integration?

Yes — including first-party delivery dispatch, where the order, courier, fees, and kitchen visibility run through your own system instead of a commission marketplace. We run first-party dispatch on our own platform, including the unhappy paths.

Building a revenue channel? Let’s scope it.